Telemarketing

The Blame Game in Telemarketing

Blame and telemarketing results tend to go hand in hand if expectations are not met. Blame quickly gets directed towards quality of data or telemarketers skill or motivation. Blame can be healthy. It allows discussions to be had in a frank and decisive manner. Much better than pussy footing around and making the same mistakes […]

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Is Cold Calling Dead?

This question pops up every now and again so I thought I would give my take on it here at my blog. I have answered a question on this recently over at Quora and the question and views around it pops up on forums and blogs quite often. Photo Credit: Chad McDonald via Compfight It’s […]

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Telemarketing Tips and Voicemail Opportunities

If you hear the click of a voicemail and hang up you could be missing opportunities with cold calling. Photo Credit: Steven Perez via Compfight As a general guide I don’t usually encourage leaving voicemail messages for small lists and prefer instead to try to get to talk with the right person.

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Little things can make a big difference to telemarketing results

Working with some new people this week, I am reminded that often it is the little things that can make a big difference to overall telemarketing results. Photo Credit: Flare via Compfight Here are some of my top tips:

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Telemarketing with numbers blocked or with held

Blocking phone numbers on outbound telemarketing calls immediately gives the impression that whoever is calling does not want to be called back, identified or looked up online. Which begs the question “Why is that?”. It’s very common for telemarketing companies to block their phone numbers when they make outbound telemarketing calls.

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Call Recordings for training and development

Coming from a call centre management background I have always had to work with call recordings for ongoing evaluation and development purposes. Photo Credit: ralphbijker via Compfight It was always such a chore to undertake these evaluations at a rate of X amount of calls per person per week and alway felt no matter how […]

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What are you selling?

Sometimes you can stopped in your tracks when someone you call asks “What are you selling?” and you need to decide quite quickly how to respond to this. Photo Credit: rick via Compfight Do you respond with …

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How to do cold callling yourself without appearing desperate

One of the questions I get asked by sole practitioners, consultants, and sole traders in the professional services sector is how can they do cold calling without appearing too desperate for work. Photo Credit: Ben Smith via Compfight There is a fear that getting on the phone yourself as a business owner smacks of desperation. […]

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Where to advertise your Telemarketing Opportunities

Someone just visited my blog using the term “where to advertise telemarketing opportunities” so I thought it would be useful as a telemarketing company in the UK to respond to this search. At Maxxy we tend to respond to * Linkedin discussions, forum discussions, twitter, other social media. * Freeindex There are some pay-per-lead sites […]

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Top Tips for Not Wasting Money As A Start Up

I read this article today and was inspired to think about what tips I would give others for not wasting money as a start up.  The article I read is here: Ten Ways to Waste Money On A Start Up If you were to write your Top Ten list for ways to NOT Waste Money […]

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