I thought I would share the inspiration with you for this blog post from UK Business Forums. http://www.ukbusinessforums.co.uk/forums/showthread.php?t=239799 Photo Credit: Kurt Nordstrom via Compfight You will need a large cuppa to read through the entire thread so I will sum it up for you and give you my thoughts on it …
Consultative Telemarketing
Photo Credit: James Vaughan via Compfight Taking the consultative approach to telemarketing and telesales can seem like you are going all round the houses but in actual fact it can be a great way to ask the right questions, listen, understand needs, all with the aim of meeting those needs in a way that is
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Call Recordings for training and development
Coming from a call centre management background I have always had to work with call recordings for ongoing evaluation and development purposes. Photo Credit: ralphbijker via Compfight It was always such a chore to undertake these evaluations at a rate of X amount of calls per person per week and alway felt no matter how
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What are you selling?
Sometimes you can stopped in your tracks when someone you call asks “What are you selling?” and you need to decide quite quickly how to respond to this. Photo Credit: rick via Compfight Do you respond with …
How to do cold callling yourself without appearing desperate
One of the questions I get asked by sole practitioners, consultants, and sole traders in the professional services sector is how can they do cold calling without appearing too desperate for work. Photo Credit: Ben Smith via Compfight There is a fear that getting on the phone yourself as a business owner smacks of desperation.
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Amazing Summer Email Opt In Offer!
Here is an amazing telemarketing offer you cannot refuse if you want to build up a quality email marketing list! * 150 Call Attempts to a targeted prospect list * Introduce your company for brand awareness in a professional manner * Obtain decision maker contact details and email opt in permission by phone for you
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Features and Benefits for Accountancy Marketing
The biggest challenge that I hear from Accountants looking to market their practices is to get the marketing messages right for Features & Benefits. Yes we know that accountancy is not the most riveting subject on the planet however don’t underestimate how important it is for some people. Lots of accountants take the view “It’s
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Where to advertise your Telemarketing Opportunities
Someone just visited my blog using the term “where to advertise telemarketing opportunities” so I thought it would be useful as a telemarketing company in the UK to respond to this search. At Maxxy we tend to respond to * Linkedin discussions, forum discussions, twitter, other social media. * Freeindex There are some pay-per-lead sites
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Don’t forget Fax!
Faxing seems so old fashioned these days what with emails, social media, and smartphones! As such it tends to get overlooked but in some cases it may be the ideal method of contact for things such as surveys, asking for a referral, setting appointments, and generating leads. There are some sectors that it works quite
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When was the last time you did an independent client satisfaction survey?
It’s funny isn’t it that this is such an incredibly powerful method of keeping in touch with your market demands and yet so few people do it regularly. When we do research on how often companies undertake client satisfaction surveys we get told “Oh, we keep in touch by other ways so no need for
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