Telemarketing

The Blame Game in Telemarketing

Blame and telemarketing results tend to go hand in hand if expectations are not met. Blame quickly gets directed towards quality of data or telemarketers skill or motivation. Blame can be healthy. It allows discussions to be had in a frank and decisive manner. Much better than pussy footing around and making the same mistakes […]

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Is Cold Calling Dead?

This question pops up every now and again so I thought I would give my take on it here at my blog. I have answered a question on this recently over at Quora and the question and views around it pops up on forums and blogs quite often. Photo Credit: Chad McDonald via Compfight It’s […]

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Telemarketing Tips and Voicemail Opportunities

If you hear the click of a voicemail and hang up you could be missing opportunities with cold calling. Photo Credit: Steven Perez via Compfight As a general guide I don’t usually encourage leaving voicemail messages for small lists and prefer instead to try to get to talk with the right person.

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Why you should index your phone number for Telemarketing purposes

This may seem like an odd tip to provide for telemarketing results but let me explain… When I say index your phone number I mean to make this a specific keyword or phrase that is found by search engines. In the screenshot above I have used our phone number 01480 878082 for illustration purposes. People […]

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Little things can make a big difference to telemarketing results

Working with some new people this week, I am reminded that often it is the little things that can make a big difference to overall telemarketing results. Photo Credit: Flare via Compfight Here are some of my top tips:

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Are Sales “Focus” Days Motivational?

I’ve just commented at ukbf on a post where the op wanted ideas for a ‘sales focus day’ on a tight budget. He could only afford to “buy the guys pizza” and this has prompted me to write about these kind of sales focus days to increase sales success. In short my view is that […]

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Telemarketing with numbers blocked or with held

Blocking phone numbers on outbound telemarketing calls immediately gives the impression that whoever is calling does not want to be called back, identified or looked up online. Which begs the question “Why is that?”. It’s very common for telemarketing companies to block their phone numbers when they make outbound telemarketing calls.

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Why don’t people hang up on telemarketers?

People often assume that Telemarketing is a rotten job to do and that telemarketers get hung up on all the time. This really is not true for b2b telemarketing in the UK. Photo Credit: Robert Brook via Compfight But since this gets assumed a lot I thought this worthy of a blog post.

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What is the average cost of a good and reliable telemarketing lead?

This article was inspired by a question posed on Quora in the context of costs of generating leads via a variety of methods so I thought it would be a good idea to have this as a blog article for lead generation via telemarketing specifically. When it comes to UK telemarketing and cold calling for […]

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Ways to start and open a telemarketing or telesales call

There really is a difference with the call greeting or opening phrase you would use with a telemarketing or telesales call. If it is a sales call then the objective is to get to the decision maker in the quickest possible time with the least amount of cost and make the pitch and get the […]

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