Telemarketers

Telemarketing Tips and Voicemail Opportunities

If you hear the click of a voicemail and hang up you could be missing opportunities with cold calling. Photo Credit: Steven Perez via Compfight As a general guide I don’t usually encourage leaving voicemail messages for small lists and prefer instead to try to get to talk with the right person.

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Little things can make a big difference to telemarketing results

Working with some new people this week, I am reminded that often it is the little things that can make a big difference to overall telemarketing results. Photo Credit: Flare via Compfight Here are some of my top tips:

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Telemarketing with numbers blocked or with held

Blocking phone numbers on outbound telemarketing calls immediately gives the impression that whoever is calling does not want to be called back, identified or looked up online. Which begs the question “Why is that?”. It’s very common for telemarketing companies to block their phone numbers when they make outbound telemarketing calls.

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Why don’t people hang up on telemarketers?

People often assume that Telemarketing is a rotten job to do and that telemarketers get hung up on all the time. This really is not true for b2b telemarketing in the UK. Photo Credit: Robert Brook via Compfight But since this gets assumed a lot I thought this worthy of a blog post.

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Being “rewarded” with a basic salary for telemarketing!

I’ve seen this phrase used quite a bit recently on forums and discussion groups and it always makes me smile. Photo Credit: Jennifer Morrow via Compfight

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Another Cold Caller “Defeated”

I thought I would share the inspiration with you for this blog post from UK Business Forums. http://www.ukbusinessforums.co.uk/forums/showthread.php?t=239799 Photo Credit: Kurt Nordstrom via Compfight You will need a large cuppa to read through the entire thread so I will sum it up for you and give you my thoughts on it …

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Consultative Telemarketing

Photo Credit: James Vaughan via Compfight Taking the consultative approach to telemarketing and telesales can seem like you are going all round the houses but in actual fact it can be a great way to ask the right questions, listen, understand needs, all with the aim of meeting those needs in a way that is […]

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Call Recordings for training and development

Coming from a call centre management background I have always had to work with call recordings for ongoing evaluation and development purposes. Photo Credit: ralphbijker via Compfight It was always such a chore to undertake these evaluations at a rate of X amount of calls per person per week and alway felt no matter how […]

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What are you selling?

Sometimes you can stopped in your tracks when someone you call asks “What are you selling?” and you need to decide quite quickly how to respond to this. Photo Credit: rick via Compfight Do you respond with …

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Be careful of cutting conversations short

Telemarketers who hang up do not give a professional image and could could damage to the company marketing their products via telemarketing… here’s why…

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