"We found telemarketing to be very worthwhile. The Lead Generation and Making Appointments by Anna for our Sales Team have been valued and enabled opportunities we would not have had."
Patricia Moss, Operations Director, Anglia Circuits Ltd, St Ives, Cambs
" Maxine provided telemarketing, marketing help and training for us. She really does know her stuff. We highly recommend her for any marketing needs you have. If she can't get you results, I don't think anyone could!!! She is Cambridgeshire's Ruth Badger (but much nicer!) "
Sallie Steward, Managing Director, Easiprint Ltd, Huntingdon, Cambs
Our sales support services can help to get the most out of your sales and marketing activities.
Interest can often be lost if the sales process is not handled professionally. It is important for example, to send information quickly when it has been requested by someone and remember to call people back at agreed times and dates. Handling inbound calls in response to outbound telemarketing calls or mailshots can also be very important for conversion.
Capturing inbound calls and handling them as sales professionals on your behalf can improve your conversion rates of interest to actual sales. Directing prospective customers to voicemails or message taking bureaus can leave a prospective customer feeling that you are not the best people for them to do business with.
We can offer a dedicated inbound telephone number to complement your campaign, usually with the same area code as your other landline numbers and you can chose to have this manned constantly by either inside or outside of usual office hours. Read More
CRM (Customer Relationship Management)
We can provide a dedicated CRM system for your sales and marketing actitivies holding all the detail you need to get the most out of your campaigns and activities.
This is useful in so many ways including reporting and analysis, the ability to see emails sent by other people, prioritising and allocating activities and keeping on top of diary actions to ensure things such as call backs at particular dates and time are performed at that time. Read More
We are happy to send emails on your behalf either from an email address you provide us with or we can use one of our own.
These can be done as personal, text based formats, with attachments if required. Alternatively, we can design and send out bulk emails in HTML formats managing lists of people who have opted in to receive emails or who have opted out to remove themselves from future mailings. Read More